If you can't find the answer to your question, you can contact our Customer Support team by email at firstname.lastname@example.org.
Keep in mind that:
- After submitting your issue, you will receive an automated email confirming we’ve received your question.
- Next, you will get an email response from our Customer Support team, addressing your question.
- Our response will be sent to the email address that you provided.
Our average response time is within 2 workdays. It may take longer, depending on how busy we are.
Also, we recommend checking the “spam” folder of your email account because the letter from our support team can be automatically sorted there.
If you're waiting for a response, please don't send in additional support requests.
If you need to add more information to a request that you already sent, please reply to the confirmation email that you received instead of submitting a new support request.
We do our best to respond as quickly as possible!