I found a technical issue in the game

We are really sorry that the game doesn't work as it supposed to. If you came across an issue with the game, here are some things that could help:

1. Check if your device meets the minimum system requirements for the game.
2. Try restarting your app (forcibly close it, then open again).
3. Try restarting your device and re-entering the game.
4. Make sure your device's OS is updated to the latest version.
5. Make sure that your game is updated to the latest version.
6. On Android devices, try clearing cache.

If none of these things helped, please be sure to contact our support team — you can do it through mail at [e-mail] or directly through the game by clicking the "Technical Support" button on the main menu.

In your request please include:

1. Your device model;
2. Your OS version;
3. Full title of the game;
4. Description of the issue in detail (what happened, when it happened, where you clicked etc.);
5. A screenshot or a screen recording of the issue.