We are really sorry that the game doesn't work as it supposed to. If you came across an issue with the game, here are some things that could help:
- Check if your device meets the minimum system requirements for the game.
- Try restarting your app (forcibly close it, then open again).
- Try restarting your device and re-entering the game.
- Make sure your device's OS is updated to the latest version.
- Make sure that your game is updated to the latest version.
- On Android devices, try clearing cache.
If none of these things helped, please be sure to contact our support team — you can do it through mail at email@example.com or directly through the game by clicking the "Technical Support" button on the main menu.
In your request please include:
- Your device model;
- Your OS version;
- Full title of the game;
- Description of the issue in detail (what happened, when it happened, where you clicked etc.);
- A screenshot or a screen recording of the issue.
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